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How should I handle a problem with a hotel?
Answered By Hailee Quincey, Editor
In case you have problems with your hotel,
talk to the right hotel personnel that can
help you with your problem. Do it in a nice
manner, you should be polite and calm. Any
business establishments abide by the rule
'the customer is always right.' But as a
customer, don't abuse your rights. A problem
can be resolved if both parties are willing
to settle matters in a legitimate way. Try to
talk first to the concierge or to the front
desk personnel, if your issues are not
straightened out, demand, in a polite but
straightforward manner for the manager.
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